Preparing for Emergencies

Be prepared

Sometimes things happen that are out of your control. If you're prepared, events like power outages, water main breaks or ice storms will be less stressful experiences for you and your loved ones.

Below are some examples of emergenices that you and your family should be aware of and have a plan in place. Utilize York Region's Emergency Preparedness Plan to help you with planning.

Power outages

If you have no power or are having trouble with power to your home, your first call should be to your local power company, and not to the police. Police will only respond if the power outage causes a dangerous situation for the public, as in the case of malfunctioning traffic lights, or downed power lines. 

When people call 9-1-1 simply to report a power outage, it ties up important resources for those in need of emergency services.

Calling your power provider or downloading its app to your mobile device is the best way to receive updates.

Power providers in York Region include:

• Hydro One
  1-888-434-1235
• Newmarket Hydro
  905-895-2309
• PowerStream Inc.
  905-417-6900
  1-877-963-6900

Natural disasters

Be it a storm, tornado or lightning strike, natural disasters can escalate in a matter of minutes. Know what to do in each scenario by reviewing the emergency guidelines in York Region's Emergency Preparedness Guide. 

Pandemic planning

Defined as the widespread outbreak of a disease affecting entire cities, countries and potentially the world, pandemics can cause panic and fear unless you take the time to understand what it is and what steps you can take to safeguard yourself and your family.

Follow instruction from York Region Public Health to ensure you're prepared in the event of a pandemic.