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Text with 9-1-1

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A woman wearing glasses and a headset looks at a monitor

A service for our deaf, hard of hearing or speech-impaired community

In October 2014, York Regional Police was the second police service in Ontario to launch the new Text with 9-1-1 service, which allows citizens who are deaf, hard of hearing or speech impaired (DHHSI) to communicate directly with a 9-1-1 call taker.

Once registered, users can simply dial 9-1-1 and a text session will be initiated by York Regional Police Communicators. This service enables us to better meet the needs of the DHHSI community.

To find out more about Text with 9-1-1 or to register, please visit the Text with 9-1-1 website.